Rules

Description of terms

Customer - a natural person who orders at www.tapetenshop.lv and is the recipient of the ordered item. The customer purchased at www.tapetenshop.lv uses the customer used for his or her personal needs, the needs of their family and relatives or other purposes.

Seller - www.tapetenshop.lv, SIA "Home Trends".

Online Shop - a website that has an address at www.tapetenshop.lv. Customers are offered the seller's item in the online store as well as the ordered and delivery terms.

Site - www.tapetenshop.lv.

The item is a material unit in the circulation of goods and is offered for sale on the site.

Order - A properly designed customer's request for the item selected on the site to be delivered to the address specified by the customer.

 

  1. General rules

1.1. The owner and administrator of the site is SIA "Home Trends".

1.2. When ordering the product via the online store www.tapetenshop.lv, the customer agrees with the rules of sales (hereinafter - the rules), which are explained below.

1.3. These rules, as well as the information on the product, are public.

1.4. The relationship between the client and the seller is governed by the legislation of the Republic of Latvia.

1.5. The seller leaves himself the right to amend these rules.

1.6 Internet in the shop All commodity prices are listed in EUR currency

1.7 billing currency: euro (EUR)

  1. Registration

2.1. The order design is available to the customer with or without registration on the site.

2.2. The seller is not responsible for the accuracy and reliability of the information which the customer indicates in the form of registration.

2.3. The Customer undertakes not to disclose his user name and password, which was indicated in the form of registration. If the customer is suspected of disclosing the user name or password or suspected of using them from third parties, the Customer undertakes to inform the seller immediately by sending a letter to info@tapetenshop.lv.

The letter must be sent from the electronic address specified in the registration form.

  1. Order design and its execution deadlines

3.1. The customer can draw up an order by phone, e-mail, through the website www.tapetenshop.lv or independently, specifying the information required for the seller for detailed information for detailed information in the section "Payment".

3.2. If the customer drawn up the order of the goods above the quantity of the goods specified in the salesman's warehouse, the seller shall inform the customer by sending an e -mail to the e -mail that the customer indicated during the registration. The customer has the right to pay and receive the item in the amount in which the item is available in a warehouse or to cancel the given position on the order or, as an alternative solution to accept the seller's proposal for postponing the order until the specified item is available in the salesman's warehouse. If the customer has not agreed with the seller within 7 business days, the seller has the right to completely withdraw this order.

3.3. The time limit for receipt of the item depends on the timely payment of the customer, the type of delivery, the region and the address, the relevant delivery service of the delivery service, which provides the delivery of this order and does not directly depend on the seller.

3.4. The information materials located on the site cannot fully reflect the characteristics of the product (including color, size, technical parameters, shape). Before making the order, the customer has the right to appeal to the seller with clarification of the parts of the item. If the customer has not turned to the seller for detailed explanations, it shall be deemed that the customer has no doubts about the characteristics of the product when drawing up the order.

3.5. In the event that the goods are not in the sales of the seller in the required quantity, including the seller for independent reasons, the seller shall have the right to cancel the given position in the customer's order by informing the client, sending the notification to the e -mail address the customer indicated when registering on the site.

3.6. In cases where the Customer refuses to partially or fully paid, but an unspent order, the canceled order amount is returned to the customer.

3.7. The goods descriptions posted on the online store www.tapetenshop.lv are only informative and the use of the information given does not create legal obligations between the visitor and the seller. The product description may not meet the client's information request criteria.

3.8. The owners of the online store www.tapetenshop.lv are not responsible for transferring the color parameters of the photos to the customer's display.

  1. Delivery

4.1 The delivery of the item is made to all regions of Latvia and some other countries.

4.2 To deliver the item to the customer as soon as possible, the seller is doing everything, dependent on it. However, we are informed that delays in the delivery of the product are possible directly from the seller's reasons.

4.3 The risk of accidental loss or damage to the customer when the customer receives the order.

4.4 In cases where the item is not delivered to the Customer, due to the fault of the Postal (Courier) service staff at the time of delivery, the seller shall reimburse the value of the goods paid for by the customer only after the seller has received a certificate or compensation from the Postal Service.

4.5 Delivery Types are listed on the site "Delivery".

4.6 The delivery value of each item is calculated by calculating the weight, delivery region and type of specific goods or the entire order, and is indicated on the site at the last phase of the order.

4.7 The order is delivered to the customer or person specified in the order as the recipient of this order.

  1. Payment

5.1 The price of the item is specified on the site. In the event that the wrong price ordered was given, the seller shall inform the customer at the first option to cancel or approve the customer's order. If you are not able to contact your customer, this order is considered to be canceled. If the order was paid, the seller returns the payment amount.

5.2 Ways of Payment were described in the template in the section "Payment".

5.3 The order is accepted for further processing only by payment of the amount of the entire order to the seller. The ordered item is reserved for 24 hours.

5.4 On the site, the order payment is made with the payout system PayPal Express Checkout.

5.4.1 Operations with bank settlement cards, authorization services are provided by PayPal Express Checkout. If a company providing authorization of bank payment cards has a reasonable suspicion that the operation is fraudulent, this company is entitled to refuse the implementation of the operation.

5.4.2 To avoid fraud, all PayPal (credit card) paid operations are checked. If, as a recipient, a person who is not owned by the PayPal account is indicated and the shipping address is not verified in the PayPal system, the order processing may delay the legality of the transaction for additional inspection purposes. The person, at the request of the bank card, at the request of the first seller, is obliged to present a copy of his passports of two -page passports: with a photo and a place of declaration, as well as a bank settlement card on both parties' xerocopy or a scanned image (the card number needs to be covered, except for the last four digits). If the Customer does not present the above documents or in the event of doubt of authentication, the seller is entitled to cancel this order. The selling amount of the order returns to the bank's billing card owner.

5.5 The seller has the right to grant the customer the discounts and offer the customer to participate in bonus programs. The seller is entitled to amend them in a unilateral order.

  1. Return

6.1 The customer has the right to abandon the ordered goods within 14 days of receipt. See details in the section "The rules of refusal".

  1. Intellectual property

7.1 Copy of all textual information and graphic images published on the site is prohibited. On the site Tapetenshop.lv The brand, the name of the trademarks and the logos belong to their owner.

  1. Guarantees and responsibilities

8.1 The seller shall not be liable for the loss incurred by the customer resulting from misuse of the product.

8.2 The seller does not take responsibility for the content and functionality of external sites.

8.3 The seller has the right to return or otherwise transfer his or her rights and obligations to third parties with the client.

8.4 Descriptions of goods at www.tapetenshop.lv are only informative, and the use of this information does not create legal obligations between the visitor and the owner of the online store. The precision of the product description may not meet the criteria for the client's information request.

8.5 Owners of the online store www.tapetenshop.lv do not take responsibility for transferring the color parameters of the photo to the customer's display.

  1. Confidentiality and security of personal information

9.1 Provision of Customer Information.

9.1.1 When registering on the site, the Customer provides the following information: name, surname, email address, telephone, address, postal code, city, country.

9.2 Using the information provided by the client.

9.2.1 The seller uses the client's information with the intention of:

Customer registration on the site;

Fulfilling your obligations against the client;

Site evaluation and work analysis;

To inform the customer about the additions of the collection or the shares performed.

9.2.2 The seller has the right to send advertising and informative notice to the customer. If the customer does not want to receive notifications from the seller of such content, he or she may send a relevant notification to info@tapetenshop.lv

9.3 Disclosure of the information received by the seller.

9.3.1 The seller undertakes not to disclose the information received from the customer. The infringement is not considered to be the transfer of information as customer agents and third parties acting in accordance with the Seller Agreement with the intention of fulfilling the obligations adopted by the client.

9.3.2 is not considered to be a violation of the rules, disclosure of information within the limits of the Republic of Latvia.

9.3.3 The seller receives IP address information on visitors to www.tapetenshop.lv. This information is not used for the purpose of determining the personality of the visitor.

 9.4 The seller does not take responsibility for the information provided in the customer's website in public form

10. Procedure for Purchase

Step 1: With the help of the "Add" button, select the items you need and go to the basket; 
Step 2: Read the terms of use and apply a tick if confirm
Step 3:. choose the desired delivery method
Step 4: Press "Design" order
Step 5: Complete the simple form: Enter contact information, select the type and delivery of your preferred payment, confirm your order
Step 6: Our employee will contact you in the near future to confirm and clarify the details

11. Discount Code

Discount Code -A combination of letters or numbers that gives the user the right to purchase the item even cheaper. The discount codes are granted the expiry date indicated by issuing it.

11.1 Receiving discount codes.
The discount code can be obtained from Tapetenshop.lv, for which the customer can be informed on the website, e-mail, SMS or social networks.
11.2 Use of discount codes.
When making an order www.tapetenshop.lv, enter the discount code in the first step: "Information about the recipient" in the relevant box "Discount"and press"Fit". This step is not mandatory for the order. 
11.3 Discount Code Terms of Use.
11.3.1. The discount code can be granted as a interest discount for purchase, a certain amount of money discount or free shipping.
11.3.2. Only one discount code can be used at one time.

 

12. Other rules

12.1 Relations between the client and the seller are governed by the legislation of the Republic of Latvia.

12.2 In case of questions or disagreements, the customer is by telephone or by e-mail www.tapetenshop.lv. All the disagreements arises as possible through the negotiations. If no agreement is reached, the dispute will be referred to the court in accordance with the legislation of the Republic of Latvia.